Transport information:
1. After receiving your order details, we will send you a confirmation email.
2. Once your item ships, we will email you a tracking number.
3. If you need help in tracking your package, please contact us online or send email to service@roses-party.com
4. To view shipping details, please refer to the table below.
Processing time—Delivery time

Free Shipping Worldwide

• Shipping time:  By Air 8-20days
• Shipping time:  By Sea 25-40 days

*All our orders ship via DHL, FedEx, USPS, TNT, OCS, UPS and other carriers depending on your location.

notes:
1) Delivery time does not include required processing time (usually 5-7 working days, orders with special custom needs may take longer)
2) We cannot deliver to PO boxes and military addresses (APO, FPO).
4) Before placing an order, please confirm the delivery address, later changes may incur additional charges.

Customs and Import Taxes:
Sometimes, additional duties or import taxes cannot be avoided. If you do need to pay, please feel free to contact us at service@roses-party.com
1. Please email us a copy of the customs receipt.
2. Refunds will be processed within 3-5 business days of receipt.